A colleague asked why we make such an effort to continue to use the same company we have used before for services, even though they might now be a distance from us? I commented about #trust – we trust those we have developed a solid relationship with and it’s worth maintaining that relationship…

I often ask attendees to reflect on how others perceive you; that is professionally, your values and your motivations. Indeed, what others think of you, might be totally different to how you think you come across…

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I had a disappointing day on Saturday. Not directly work related (or is it?) but with my white-water paddling skills…

I work with clients who often find themselves out of their comfort zone – maybe in presentations…

Are you an #activelistener? I must admit I have to work at that. I am often a selective listener…so I’m told by my family!